This is probably the easiest way to contact us. Send us a message at:
Our office is not staffed on a regular basis, but we will get back to you as soon as possible.
P.O. Box 174
Alton, NY 14413
Map and Directions
Map to Print Out
We love to have visitors at the Palace and encourage your interest in its residents and mission. Kids off from school? Grandchildren visiting? Visitors are welcome anytime; the animals love it! We have self guide tour maps available in the main office or at the barns. We ask only that visitors don’t go into the barns if the doors are closed. Guided tours can be arranged Tuesdays – Saturdays, 10:00 a.m. – 3:00 p.m. Please contact us in advance to make arrangements. We kindly remind you that our staff is entirely volunteer, and we do enforce our policy of tours, admissions and adoptions by appointment only.
Our trails are available for groups, organizations, or individuals to use. NO motorized vehicles, hunting or fishing allowed. Please email us at email@example.com or call 315-483-2493 for availability.
Please call us FIRST regarding admission of any animal to the sanctuary. We DO NOT rescue or place dogs or cats.